Financial Counselor

We are seeking a highly skilled Financial Counselor to join our team at Methodist Hospital. As a Financial Counselor, you will play a critical role in ensuring that patients receive accurate and timely financial information, and that their financial needs are met.

• Review the Financial Clearance Worklist daily and visit in-house patients to collect estimated patient liability amounts.
• Explain all financial information and responsibilities to patients, and work closely with outside agencies to ensure patients' financial coverage.
• Follow AIDET guidelines in all interactions with patients and demonstrate excellent customer service.
• Provide estimates to patients and/or physicians as requested, and generate insurance verification and precertification reports daily.
• Utilize eligibility systems, online websites, or phone calls to determine insurance benefits and precertification requirements.
• Assist patients with payment arrangements and coordinate with the Medicaid Eligibility Staff to assist patients with financial applications.
• Contact patient employers, if necessary, for verification of employment, premium status, and babies being added to policies.
• Escalate any concerns as needed to the Patient Access Manager/Supervisor.
• Enter pertinent insurance information into the HIS system (i.e., Meditech) and enter appropriate notes for all patient encounters.

• High school diploma or GED preferred.
• 1 year of related experience required.
• Proficiency in Microsoft Office applications.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). We also offer employee stock purchase plan, family support through fertility and family building benefits, and education assistance.

Methodist Hospital is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.