Financial Counselor

We are seeking a dedicated Financial Counselor to join our team at Methodist Hospital Stone Oak. As a Financial Counselor, you will play a critical role in ensuring that our patients receive the financial support they need to access quality healthcare.

• Review the Financial Clearance Worklist daily and visit in-house patients to collect estimated patient liability amounts.
• Explain all financial information and responsibilities to patients and their families.
• Work closely with outside agencies to ensure patients' financial coverage.
• Provide estimates to patients and/or physicians as requested.
• Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate.
• Follow all guidelines set forth in the Cash Handling policy.
• Utilize eligibility systems, online websites, or phone calls to determine insurance benefits and precertification requirements.
• Assist patients with payment arrangements and coordinate with the Medicaid Eligibility Staff to assist patients with financial applications.
• Contact patient employers, if necessary, for verification of employment, premium status, babies being added to policies.
• Escalate any concerns as needed to the Patient Access Manager/Supervisor.
• Enter pertinent insurance information into the HIS system (i.e., Meditech).
• Enter appropriate notes for all patient encounters.
• Maintain a professional image and implement excellent customer service to customers.
• Complete financial analysis and collect estimated patient liabilities.
• Follow up with patients for necessary signatures if they were incomplete at the time of hospitalization.

• High school diploma or GED preferred.
• 1 year of related experience required.
• Proficiency in Microsoft Office applications.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). We also offer education assistance, retirement readiness, and preferred banking partnerships.

Parallon provides full-service revenue cycle management for HCA Healthcare, including scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. We are committed to making a positive impact on our patients' lives and our communities.