Leasing Property Manager

Job Summary

We are seeking a skilled Leasing Manager to oversee the day-to-day operations of our apartment communities and buildings. As a Leasing Manager, you will be responsible for providing exceptional service to residents, ensuring efficient property operations, and completing administrative tasks. You will report directly to the Regional Property Manager.

Key Responsibilities

• Code invoices accurately and in a timely manner for approval
• Maintain resident records in compliance with affordable housing and state regulations
• Maintain property management software to reflect current operational circumstances
• Collect rent and other income, and properly deposit and record receipts
• Prepare and deliver notices to residents (lease violations, termination, inspection, work order, etc.)
• Coordinate move-in dates with maintenance rent-ready dates
• Manage the leasing process from initial application to move-in
• Enforce fair housing and landlord-tenant laws and regulations
• Effectively market the property to meet occupancy goals and build a positive community image
• Ensure the property meets financial performance goals
• Manage customer service requests and ensure timely and satisfactory completion
• Collaborate with site teams and residents to create a healthy community and facilitate on-site communication

Requirements

• High school diploma or equivalent required; training in property or real estate management preferred
• 1-2 years of hospitality, office management, or administrative experience; professional training may substitute for experience
• Ability to manage and solve problems effectively
• Ability to take direction from a supervisor
• Excellent time management skills with a proven ability to meet deadlines
• Ability to use a computer for property management software, word processing, spreadsheets, email, and web browsing
• Ability to write legibly
• Ability to work in a collaborative manner as a member of a site team
• Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds
• Ability to monitor budgets
• Excellent interpersonal skills with good negotiation tactics
• Ability to commit to the mission and values of the organization
• Ability to be flexible with changes in work plans
• Proactive and independent with the ability to take initiative
• Ability to maintain a professional personal appearance
• Ability to drive a car (and a valid driver's license) for errands, etc.
• Ability to comprehend and effectively manage complex regulatory requirements
• Ability to travel for training opportunities from time to time
• Familiarity with laws, regulations, and best practices applicable to fair housing
• Proficiency with property management, Microsoft Office Suite, and other related software

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