Patient Service Coordinator-LPN Home Health Full Time

3 weeks ago


Bolton, North Carolina, United States CenterWell Home Health Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Coordinator-LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless coordination of patient care and services.

Key Responsibilities
  • Schedule visits and communicate with field staff, patients, physicians, and other stakeholders to maintain proper care coordination and continuity of care.
  • Manage schedules for all patients, ensuring timely reassignment of patients in case of agent unavailability.
  • Update agent unavailability in the worker console and initiate infection control forms as needed.
  • Provide backup support during busy times, including receiving calls from field staff and assisting with weekly case conferences.
  • Refer clinical questions to the Branch Director as necessary and maintain the client hospitalization log.
  • Complete requested schedules for add-ons and applicable orders, including discharge visits, OASIS collection, and recert visits.
  • Run scheduling reports, prepare weekly agent schedules, and verify visit paper notes in the scheduling console.
  • Assist with internal transfers of patients between branch offices and perform initial reviews of weekly schedules for productivity and geographic issues.
Requirements
  • Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which they practice.
  • Have at least 1 year of home health experience.
  • Prior packet review/QI experience is preferred, as is coding certification.
  • Must possess a valid state driver's license and automobile liability insurance.
  • Must be currently licensed in the State of employment if applicable.
About Us

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover, and regain their independence.

We proudly employ over 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities, and company. By providing flexible scheduling options, clinical certifications, leadership development programs, and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

Among our benefits, Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.



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