Financial Services Associate

3 weeks ago


Lancaster, Pennsylvania, United States Thaddeus Stevens College of Technology Full time

About the Role

We are seeking an experienced Financial Services Associate - Student Accounts to join our team at Thaddeus Stevens College of Technology. In this role, you will be responsible for managing student accounts, processing payments, and maintaining financial records.

Key Responsibilities:

  • Student Account Management: Utilize Ellucian Colleague to oversee the billing process for tuition, fees, and other charges, ensuring accurate and timely posting of financial transactions to student accounts.
  • Payment Processing: Monitor payment plans, follow up on outstanding balances, and process refunds, adjustments, and account reconciliations as required.
  • Financial Reporting & Compliance: Prepare and maintain accurate records for audits, compliance reporting, and financial reviews, and reconcile student account balances with the general ledger.
  • Meal Plan and Housing Management: Collaborate with housing and campus dining services to assign and manage meal plans and housing charges, ensuring proper application of housing and dining fees to student accounts.

Requirements:

  • Education and/or Work Experience: Bachelor degree preferred, high school diploma or equivalent required; three or more years in student accounts or similar role required.
  • Skills and Qualifications: Excellent verbal and written communication skills, computer proficiency (MS Office – Word, Excel, Outlook), interpersonal and customer service skills, organizational skills and attention to detail, time management skills with a proven ability to meet deadlines.

Why Join Our Team?

As a Financial Services Associate - Student Accounts at Thaddeus Stevens College of Technology, you will have the opportunity to work in a fast-paced environment and contribute to the success of our students. You will also have access to ongoing training and development opportunities to help you grow in your career.



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