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Part-Time Licensed Insurance Professional

2 months ago

Linthicum Heights, Maryland, United States Staff My Agency Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping to drive business growth through value-based conversations and remarkable customer experiences.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Relationship Building: Establish and maintain strong relationships with clients, understanding their needs and providing personalized solutions.
  • Insurance Expertise: Use a customer-focused, needs-based review process to educate clients about insurance options and provide recommendations.
  • Team Collaboration: Work closely with our team to achieve business goals, share knowledge, and support each other in delivering exceptional customer service.
Requirements
  • License Requirements: Possess a valid Property & Casualty license and be willing to obtain a Life and Health license.
  • Communication Skills: Excellent interpersonal, written, verbal, and listening skills.
  • Time Management: Ability to work an agreed-upon schedule, manage multiple tasks, and prioritize responsibilities.
  • Technical Skills: Proficiency in computer functions and ability to learn new software and systems.
  • Personal Qualities: Self-motivated, detail-oriented, proactive problem solver, and dedicated to customer service.
What We Offer
  • Competitive Compensation: Base pay and commission opportunities for leads provided and policies written as a licensed staff member.
  • Professional Development: Opportunities for growth and advancement within our agency.
  • Supportive Team Environment: Collaborative and dynamic team that values open communication and mutual support.