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Food & Beverage Operations Leader

2 months ago


Naples, Florida, United States Oakes Farms Full time

Extraordinary Food & Beverage Operations Leader Needed

Position: Food & Beverage Operations Leader
Job Type: Full-Time
FLSA: Non-Exempt

About Us: Welcome to Oakes Farms, where every day presents an opportunity to deliver outstanding guest experiences. As our Food & Beverage Operations Leader, you will not only manage daily activities but also orchestrate a welcoming environment, harmonizing our team's efforts to surpass the highest hospitality standards. We pride ourselves on creating memorable moments for our guests.

Our Culture: At Oakes Farms, you are more than just an employee; you are part of our family. We value diverse talents and perspectives, working collaboratively towards shared success. Inspired by the belief that "there are no strangers here, only friends we have yet to meet," every team member plays a crucial role in our mission. Your personal and professional growth is at the heart of our values, fostering an environment where everyone can excel.

Key Responsibilities:

  • Leadership: Set the benchmark for exceptional service and cultivate a positive workplace culture.
  • Guest Engagement: Interact with patrons to ensure satisfaction, address concerns professionally, and train staff on effective resolution techniques.
  • Operational Management: Oversee service efficiency, ensure dining areas are pristine, and assist with food delivery.
  • Team Oversight: Supervise, mentor, and schedule front-of-house personnel, providing continuous support and guidance.
  • Effective Communication: Maintain open lines of communication with staff and guests, encouraging feedback.
  • Problem Resolution: Tackle operational challenges with swift and resourceful solutions.
  • Health Compliance: Ensure adherence to all health, safety, and sanitation regulations.

Qualifications:

  • Previous supervisory experience in a food and beverage environment.
  • Strong leadership, communication, and customer service abilities.
  • Knowledge of health and safety standards.
  • Friendly, approachable, and professional demeanor.
  • Flexibility to work varied hours, including evenings and weekends.
  • Professional appearance maintained at all times.
  • Proficiency in English; Spanish is a plus.
  • Reliable transportation required.
  • Passion for culinary arts and guest satisfaction.

Physical Requirements:

  • Ability to handle and manipulate kitchen tools and ingredients with precision.
  • Capable of moving objects weighing up to 80 pounds.
  • Comfortable standing and walking for extended periods.
  • Ability to work in various temperatures and conditions.
  • Effective communication skills in a busy environment.

What We Offer:

  • A supportive, family-oriented team environment.
  • Opportunities for professional growth and advancement.
  • Access to comprehensive health and ancillary benefits.
  • Paid time off to relax and recharge.
  • Discounts on dining and groceries.
  • Rewards for referring qualified candidates.

Join us at Oakes Farms, where each day brings new opportunities to create memorable experiences and nurture a welcoming atmosphere. We look forward to welcoming you into our family.

Equal Opportunity Statement: Oakes Farms is an equal opportunity employer, embracing candidates from all backgrounds. We are dedicated to fostering a diverse and inclusive workplace where everyone can thrive.