Concierge and Guest Services Representative

5 hours ago


SaintChaptes, Occitanie, United States Great Wolf Lodge Full time

About the Role

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We are seeking a skilled Concierge and Guest Services Representative to join our team at Great Wolf Lodge. As a key member of our front desk, you will be responsible for welcoming guests by greeting, answering questions, and responding to requests.

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Key Responsibilities:

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  • Register guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, and issuing guest room keys;">
  • Establish credit by verifying credit cards or obtaining cash;">
  • Direct guests to their room by showing location on resort map;">
  • Convey information to guests regarding services available throughout the resort;">
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Compensation Package

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This is a full-time position with an estimated annual salary range of $40,000 - $55,000 based on experience and qualifications.

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About Us

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Great Wolf Lodge is a leading family resort that offers a fun and welcoming environment for families to create lifelong memories. We value our employees and offer a competitive benefits package including health insurance, 401(k) matching, and paid time off.



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