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Field Support Representative

2 months ago

Riverside, California, United States Canon USA & Affiliates Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Support Representative to join our team at Canon USA & Affiliates. As a Field Support Representative, you will be responsible for providing administrative support to our clients, ensuring seamless day-to-day operations, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to internal and external clients, ensuring their needs are met and exceeded.
  • Mailroom Operations: Manage the receipt, sorting, and delivery of incoming mail and packages, as well as the preparation and dispatch of outgoing mail and packages.
  • Supply Management: Organize and distribute supplies to clients, verify and log orders, and monitor inventory levels.
  • Copying and Faxing: Operate photocopy machines, send and receive faxes, and maintain accurate logs of incoming and outgoing faxes.
  • Administrative Support: Perform various administrative tasks, including inserting, copying, and photocopying, as well as providing reception work such as answering phones and greeting visitors.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1-3 years of experience working in a mailroom or professional office environment.
  • Skills: Basic knowledge of metering, weighting, logging, and other shipping procedures, as well as basic computer skills.
  • Physical Demands: Ability to perform physical tasks, including bending, reaching, lifting, and prolonged periods of sitting or standing.
What We Offer
  • Competitive Pay and Benefits: We offer a competitive salary and benefits package to our employees.
  • Comprehensive Training and Development Programs: We provide comprehensive training and development programs to help our employees advance in their careers.
  • Positive Work Environment: We strive to create a positive and supportive work environment for our employees.