Automotive Repair Manager

3 days ago

Cincinnati, Ohio, United States AAA Mid Atlantic Full time
Lead a Team of Automotive Professionals

As an Automotive Repair Manager at AAA Club Alliance, you will oversee the daily operations of our state-of-the-art car care facility. Your exceptional leadership skills and automotive expertise will enable you to mentor and motivate a team of technicians to deliver top-notch service to our customers.

Key Responsibilities:
  • Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility.
  • Effectively hire staff and schedule associates to meet changing business needs.
  • Review necessary repairs with customers and associates, address questions or concerns, and consistently monitor and assure high-quality customer service is provided by associates on a daily basis.
  • Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community.
  • Prepare weekly and monthly reports on the operations of the Car Care facility for review by management.
Requirements:
  • Associates Degree or equivalent education/experience preferred.
  • Six years' experience in the automotive industry, or equivalent, including three years in a management role.
  • National Institute of Automotive Service Excellence (ASE) certification preferred.
  • Must possess and maintain a valid operator's license, five (5) years driving experience with an excellent record, and the ability to operate both automatic and manual transmissions on passenger vehicles and light and medium duty trucks.
  • Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications.
What We Offer:
  • Competitive base salary depending on experience, plus opportunities for monthly bonuses based on store performance.
  • Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance.
  • Over 2 weeks of Paid Time Off accrued during the first year of employment.
  • 8 Paid Holidays each year.
  • 401(k) plan with up to a 7% Company Match on retirement contributions.
  • FREE Company-Paid Life Insurance.
  • Tuition Reimbursement (up to $5,250 per year).
  • FREE AAA Premier Level Membership.

We are an equal opportunity employer and value diversity, equity, and inclusion in the workplace. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.

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