Intake Coordinator
3 weeks ago
Be Part of a Growing Legal Firm as an Intake Specialist
We are Dohman Law, a leading DUI and criminal defense firm in the Chicagoland area. We are seeking a highly motivated and detail-oriented Intake Specialist to join our dynamic and innovative work environment.
In this role, you will be the first point of contact for individuals seeking assistance with a DUI, traffic, or criminal matter. You will assess potential clients' needs, gather essential information, and guide them through the initial steps of the process. Your exceptional communication skills and attention to detail will ensure a smooth and efficient intake process, laying the foundation for successful client representation.
This is an excellent opportunity for someone who is passionate about helping people through challenging periods of their lives. If you thrive in a fast-paced work environment and have a keen interest in the legal field, we encourage you to apply.
About the Role:
- Conduct initial consultations with prospective clients via phone, email, or video conferencing.
- Gather relevant information about clients' history, goals, and challenges.
- Assess potential clients' eligibility for various services offered by the firm.
- Educate clients about the firm's services and processes.
- Maintain accurate and detailed records of client interactions and case information.
Requirements:
- College degree or equivalent work experience.
- Previous experience in customer service, sales, or intake coordination preferred.
- Strong communication skills, both written and verbal.
- Fluent in English (Spanish would be a plus).
- Excellent organizational skills and attention to detail.
Benefits:
- A competitive base salary $40,000-45,000.
- A bonus structure.
- A collaborative and inclusive work environment with opportunities for growth and advancement.
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