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Restaurant Shift Manager
2 months ago
We are a fast-casual restaurant chain that prides itself on serving high-quality, made-to-order meals in a welcoming and efficient environment. Our mission is to nourish and inspire every team member, guest, and community we serve.
Job SummaryWe are seeking a skilled Restaurant Shift Manager to lead our team and drive guest satisfaction. As a Shift Manager, you will be responsible for motivating and coaching our team members to deliver exceptional customer service and maintain a clean and safe restaurant environment.
Key Responsibilities- Lead by Example: Demonstrate a strong work ethic and lead by example, setting the tone for a positive and productive work environment.
- Coach and Develop Team Members: Provide guidance, feedback, and coaching to team members to help them improve their skills and performance.
- Drive Guest Satisfaction: Ensure that every guest has a positive experience, from greeting them at the door to serving them their meal.
- Maintain a Clean and Safe Environment: Ensure that the restaurant is clean, safe, and well-maintained, meeting or exceeding company standards.
- Manage Inventory and Supplies: Monitor and manage inventory and supplies to ensure that we have what we need to deliver exceptional service.
- Operate Point of Sale System: Accurately operate the point of sale system, handling cash, credit card transactions, and other payment methods.
- Manage Scheduling and Timekeeping: Manage scheduling and timekeeping for team members, ensuring that we have adequate coverage and that team members are aware of their schedules.
- Communicate Effectively: Communicate effectively with team members, guests, and management to ensure that everyone is informed and aligned.
- Previous Management or Leadership Experience: A minimum of 1 year of experience in a management or leadership role, preferably in the food service industry.
- Customer Service Experience: A minimum of 1 year of experience in customer service, preferably in a fast-paced environment.
- Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with team members, guests, and management.
- Ability to Lift 55 Pounds: Ability to lift 55 pounds, with or without reasonable accommodation.
- Competitive Pay: Competitive hourly rate, with opportunities for advancement and career growth.
- Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) and stock purchase discounts.
- Opportunities for Advancement: Opportunities for advancement and career growth, with a focus on developing and promoting from within.
- Recognition and Rewards: Recognition and rewards for outstanding performance, including anniversary swag and recognition awards.