Ecommerce Data Analyst NJ

4 weeks ago

Woodcliff Lake, New Jersey, United States Colonial Surety Company Full time
About Us

Colonial Surety Company is a leading insurance provider with a strong presence in every state. Our company is licensed, approved, and rated highly by the U.S. Treasury and A.M. Best Company. We offer a digital product platform that provides important liability coverages for small and mid-size businesses.

Founded in 1930, we leverage our experience and technology to provide easy, affordable, and digital access to a growing portfolio of bond and insurance products. Our ambitious vision for impact and growth drives us to invite motivated achievers to join our team.

Position Summary

Our data analysts play a crucial role in our continued growth and success. With a commitment to innovation, our business analysts perform in-depth analysis of data and determine the best way to represent it visually to managers and stakeholders. We're currently seeking an experienced data analyst to help guide our organization into the future.

As a data analyst, you'll collect, analyze, and interpret data to identify trends and make strategic recommendations for improvement in areas such as product performance, marketing campaigns, customer experience, and customer segmentation. You should be committed to discovering and developing innovative solutions in an ever-changing digital landscape.

Job Functions, Essential Duties, And Responsibilities

Provide support in managing and maintaining digital analytics, opportunity identification and prioritization, hypothesis generation, test setup, and reporting.

Responsible for reporting and analysis of digital platforms and marketing campaigns against a holistic set of KPIs and benchmarks.

Collect and analyze data from multiple sources such as customer databases, web analytics, market research, and surveys.

Create reports and dashboards to track key performance indicators.

Identify trends and recommend strategies to improve ecommerce performance.

Build and monitor predictive models to optimize pricing and promotional decisions.

Enhance customer segmentation and targeted marketing campaigns.

Understand user behavior and leverage insights to drive product design, development, and optimization.

Collaborate with teams across departments to ensure data accuracy and integrity.

Experience, Skills, Knowledge Requirements

2+ years of direct and hands-on experience providing solutions.

Excellent analytical skills, be detail-oriented, and work well within a small, dynamic, and data-driven team.

Solid understanding of database technologies, data analytics, and reporting tools.

Analytical skills to interpret data and draw meaningful insights.

Good communication and presentation skills.

Knowledge of machine learning and predictive modeling techniques is a plus but not required.

Understanding of web analytics and customer segmentation techniques.

Hands-on experience with statistical platforms such as Google Analytics, Ads.

Personal Skills Needed to be Successful at Colonial Surety Company

Comfort with - and enthusiasm for - working in a fast-paced environment.

Ability to organize and prioritize work while accomplishing goals under tight time constraints.

Ability to communicate professionally.

Strong interpersonal skills, including relationship building, customer service, empathy, and resilience.

Ambitious, proactive, and detail-oriented.

Ability to learn quickly and retain information.

Willingness to work hard, maintain a positive attitude, and overcome challenges.

Solution-oriented, problem-solving skills with the ability to prioritize according to current and changing business goals.

Conviction, integrity, honesty, and maturity in all situations.

Positive approach and enthusiasm to learn, retain, and grow professional skill sets to take on more responsibility and demonstrate value with the intent to gain higher levels of opportunity within the business structure.

Compensation and Benefits

Colonial Surety offers:

A competitive starting salary based on experience, with achievement-based opportunities for annual bonuses and increases.

Opportunities for professional advancement. We value big thinking tied to practical, collaborative execution in a structured and growth-oriented company.

Ongoing mentoring from senior staff and periodic opportunities to attend industry seminars and workshops.

Starting on the first day of hire, all Colonial employees can begin participating in our excellent Major Medical, Dental, Vision, and Life Insurance plans.

Paid holiday and vacation time, which starts in the first year of employment and increases with tenure.

A modern, professional, suburban office space, concentrated workday (8:30-5:30), and business-attire environment.

We enjoy a professional, collegial, and positive work atmosphere, sharing camaraderie and rooting for individual and collective success.

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