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Customer Experience Specialist

2 months ago

Cypress, California, United States Valyrian Enterprises, inc Full time
Job Description

Are you looking for a dynamic and challenging role in a fast-paced business environment? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? Valyrian Enterprises, inc is seeking a highly motivated and results-driven Customer Service & Sales Associate to join our team.

We are a small but mighty marketing and customer acquisitions firm that specializes in expanding our clients' business growth through direct-to-consumer interaction. Our team is dedicated to providing a positive experience for consumers and achieving substantial growth for our clients.

We are seeking a talented individual who is passionate about customer service and sales. As a Customer Service & Sales Associate, you will be responsible for delivering friendly and professional customer service, troubleshooting customer objections and questions, and maintaining accurate records of customer interactions.

Key Responsibilities:

  • Deliver exceptional customer service and provide information about products and services to existing and potential customers
  • Troubleshoot and resolve customer complaints and issues in a timely and professional manner
  • Maintain accurate and up-to-date records of customer interactions and personal information
  • Cultivate a deep understanding of our products and services to provide informed and personalized customer interactions
  • Participate in team-based meetings to develop new customer service skills and receive personalized training

Requirements:

  • 1-3 years of experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Above-average emotional intelligence and people skills
  • Ability to work independently or in a team setting
  • Desire to work in a fast-paced customer service environment and ability to multitask
  • Exceptional work ethic and self-motivation

About Valyrian Enterprises, inc:

We are a dynamic and growing company that values innovation, teamwork, and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.