Lead Wellness Operations Manager

1 week ago


Normal, Illinois, United States Massage Envy Full time
About the Opportunity

We are seeking a highly motivated and experienced Lead Wellness Operations Manager to join our team at Massage Envy. As an integral member of our management team, you will play a key role in driving business growth and ensuring exceptional client experiences.

Job Overview
  • Raise the bar on customer satisfaction by overseeing daily operations, maintaining a clean and safe environment, and guiding sales and customer service teams to deliver outstanding results.
  • Drive membership growth and retail sales by partnering with franchise owners to set performance goals and working closely with teams to achieve them.
  • Bolster team performance by setting clear expectations, providing ongoing training and mentorship, and conducting regular reviews to empower team members to excel.
About You

To succeed in this role, you will be a born leader with prior experience in management, marketing, sales, service, or retail. A college degree is preferred. You will have a proven track record of motivating, coaching, influencing, and inspiring others. You must be able to set goals, prioritize tasks, analyze business performance, and delegate effectively.

What We Offer
  • A competitive salary of $60,000 - $80,000 per year, depending on location and experience.
  • A dynamic, energizing work environment where you will be consistently challenged and empowered to grow as a professional.
  • Leadership development programs to help you refine your skills and advance your career.


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