Residential Area Manager

6 days ago


Normal, Illinois, United States Illinois State University Full time
Job Summary

The Residential Area Manager oversees the daily administration of a residential service area, providing leadership and supervision to staff members. The role involves managing front desk operations, fitness centers, and mailrooms, as well as collaborating with Residence Hall Coordinators and Area Coordinators to maintain a comprehensive inclusive residential living program.

This is an entry-level position designed for growth within the field, with a 5-year limit. The Residential Area Manager will strive to create a residential environment conducive to living and learning, participating in a 24-hour on-call/duty coverage rotation.

Main Responsibilities

- Administrative management of a residential service area for 900-2,000 students
- Select, train, supervise, and evaluate service area student staff
- Provide leadership for service area operations, including front desks, fitness centers, mailrooms, and facilities
- Participate in University Housing initiatives, such as department-wide programs, student leadership recruitment, and Homecoming events
- Facilitate scheduled staff meetings and serve on a standing professional staff committee for University Housing Services

Key Skills and Qualifications

- Bachelor's degree prior to start of position
- Ability to travel between residential buildings and respond to critical incidents within ten minutes
- Two years part-time administrative work in the residence halls or campus activities preferred
- Experience working in a university setting, residential life preferred
- Office administrative skills, competent computer, and Microsoft Office skills
- Strong problem-solving skills, student-centered, and customer service orientation

Benefits and Work Environment

- Competitive salary rate: $43,680 per year (approximately $3,657 per month)
- Opportunity to live in a furnished apartment
- Participation in a 24-hour on-call/duty coverage rotation
- Collaborative work environment with a diverse team

How to Apply

To be considered for this position, please submit your resume, cover letter, and reference list, including the names and contact information of three professional references.

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