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Customer Service Representative

2 months ago

Highland, United States Titan Innovations Full time

We strive to be a leading healthcare provider, continuously seeking innovative solutions to support individuals with lung-related conditions.

Our regional presence enables us to offer a fast, reliable, and competent service. We are dedicated to finding and implementing diagnostic and therapeutic advancements to enhance patient care.

Our primary areas of focus include providing care for individuals in home ventilation, respiratory and oxygen therapy, sleep therapy, pain and infusion therapy, and patient monitoring.

We are seeking a full-time Customer Service Representative to join our team at our headquarters to support our mission.

Your Key Responsibilities:
  • Providing medical device consulting services
  • Independent telephone management and customer support
  • Processing inquiries from patients and healthcare professionals
  • Maintaining accurate master data and records
  • Order processing and invoicing
  • Creating cost estimates and financial reports
  • Operating various online platforms and systems
Your Ideal Profile:
  • Commercial training or completed qualification in healthcare
  • Experience in billing and claims processing with health insurance companies
  • Proficient in MS Office applications and software
  • Strong team and communication skills
  • Excellent language skills, with a focus on German