Customer Service Representative

3 weeks ago


Sugar Land, United States FIRST SERVICE CREDIT UNION Full time

**About the Job:**

We are seeking a highly skilled Customer Service Representative to join our team at FIRST SERVICE CREDIT UNION.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch service to our members.

**Job Summary:**

This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer experiences.

As a Customer Service Representative, you will be responsible for handling member transactions, answering phone inquiries, and providing support with account maintenance functions.

**Responsibilities:**

Key Responsibilities:

  • Handle member transactions efficiently and accurately.
  • Answer phone inquiries and respond to member concerns.
  • Assist with account maintenance functions, including personal and account data changes.

Additional Duties:

  • Promote teamwork by assisting others with work when needed.
  • Perform other job duties as assigned.

**Requirements:**

To be successful in this role, you will need:

Essential Skills:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of banking products and services.

Preferred Qualifications:

  • Up to six months of experience in the banking industry and/or cash handling experience.
  • A high school education or GED.

**What We Offer:**

As a valued employee of FIRST SERVICE CREDIT UNION, you can expect:

Benefits:

  • A competitive salary of $42,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

Other Perks:

  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

**How to Apply:**

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today



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