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Housekeeper - Hospitality Specialist

2 months ago

Long Beach, Washington, United States Travel + Leisure Full time

Job Summary

We're seeking a detail-oriented and customer-focused individual to join our team as a Housekeeper at Travel + Leisure Co. As a key member of our housekeeping team, you'll play a vital role in delivering exceptional experiences for our guests.

Responsibilities

  • Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms to the highest standards of cleanliness and quality.
  • Adhere to housekeeping detail standards and maintain a high level of quality in all aspects of your work.
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies to ensure a clean and comfortable environment for our guests.
  • Make beds and replenish supplies, such as kitchenware and toiletries, to ensure a seamless guest experience.
  • Sort, count, fold, mark, or carry linens to maintain a high level of quality and efficiency.
  • Respond to guest inquiries and concerns in a timely and professional manner to ensure total guest satisfaction.
  • Handle guest issues to resolution in an effort to improve the guest experience and maintain a positive reputation for Travel + Leisure Co.

Requirements

  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Strong ability to communicate effectively with employees, guests, and owners to ensure seamless interactions and a positive experience.
  • Ability to work independently and follow instructions with a high level of autonomy.
  • Professional appearance and positive, can-do attitude with a team focus.
  • Ability to lift 50 pounds to perform the physical demands of the job.

Benefits

  • Comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, sick leave, wish day paid time, 401k with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program.

Compensation

Hourly rate: $16.28

About Us

At Travel + Leisure Co, we're committed to delivering exceptional experiences for our guests. We're a global company with a passion for hospitality and a focus on innovation and growth. Our inclusive environment is built on excellence, teamwork, and fun. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.