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Transportation Operations Specialist

2 months ago


Nashville, Tennessee, United States HCL Global Systems Full time

Job Summary:

HCL Global Systems is seeking a highly skilled Transportation Operations Specialist to join our team. As a key member of our Traffic Management Center, you will be responsible for ensuring safe and efficient traffic movement and monitoring roadways.

Key Responsibilities:

  • Monitor and respond to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances.
  • Operate various computer-based traffic management systems to manage traffic and incidents on roadways.
  • Monitor roadways via CCTV surveillance cameras and detection systems.
  • Maintain advanced knowledge on the operation of all traffic equipment, computers, and software associated with the traffic systems.
  • Utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
  • Enter incident information into computer systems using traffic software.
  • Confer with partners, such as highway patrol, service patrols, and local law enforcement, to coordinate resources for incidents that may affect regional travel.
  • Dispatch service patrols and assist with other tasks, such as phone calls.

Requirements:

  • Senior level operator position performing functions with minimal supervision and to established procedures.
  • Ability to perform all duties and may defer the most complex issues to a supervisor.
  • May serve as a shift team leader to facilitate the smooth and balanced operation of the control room.
  • May train new operators and provide guidance to more junior operators.

Working Conditions:

This is a senior level position that requires advanced knowledge and skills in traffic management and operations. The ideal candidate will have a strong understanding of traffic systems and equipment, as well as excellent communication and problem-solving skills.