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Transportation Operations Specialist
2 months ago
Job Summary:
HCL Global Systems is seeking a highly skilled Transportation Operations Specialist to join our team. As a key member of our Traffic Management Center, you will be responsible for ensuring safe and efficient traffic movement and monitoring roadways.
Key Responsibilities:
- Monitor and respond to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances.
- Operate various computer-based traffic management systems to manage traffic and incidents on roadways.
- Monitor roadways via CCTV surveillance cameras and detection systems.
- Maintain advanced knowledge on the operation of all traffic equipment, computers, and software associated with the traffic systems.
- Utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
- Enter incident information into computer systems using traffic software.
- Confer with partners, such as highway patrol, service patrols, and local law enforcement, to coordinate resources for incidents that may affect regional travel.
- Dispatch service patrols and assist with other tasks, such as phone calls.
Requirements:
- Senior level operator position performing functions with minimal supervision and to established procedures.
- Ability to perform all duties and may defer the most complex issues to a supervisor.
- May serve as a shift team leader to facilitate the smooth and balanced operation of the control room.
- May train new operators and provide guidance to more junior operators.
Working Conditions:
This is a senior level position that requires advanced knowledge and skills in traffic management and operations. The ideal candidate will have a strong understanding of traffic systems and equipment, as well as excellent communication and problem-solving skills.