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Artificial Intelligence Engineer

2 months ago


San Francisco California, United States Cash App Full time

Job Overview


As a pivotal contributor to our innovative team, you will engage in the development and implementation of machine learning solutions that are essential to our product design and operational strategies. At Cash App, we are committed to enhancing financial accessibility and transforming traditional banking paradigms.


Our extensive data resources and vast transaction insights present numerous opportunities to leverage artificial intelligence, enabling us to better comprehend our users and introduce novel products and services that can enrich their financial experiences.


We pride ourselves on our inventive approach, tackling challenges from foundational principles; we prioritize agility, make iterative enhancements, and deploy updates to our systems on a daily basis.


This position is situated within Cash App's Risk ML division and will focus on one of the following specialized areas:


Identity Verification:

In this capacity, you will utilize machine learning techniques to diminish the occurrence of fraudulent identities within Cash's ecosystem. This team serves as the frontline defense against malicious entities attempting to bypass our identity verification protocols while simultaneously bolstering our confidence in both existing and prospective customers' identities.

Our mission is to guarantee that every individual can access the financial services they require, irrespective of their background or financial history.

We are convinced that machine learning can transform the identity verification landscape, and we are committed to continuously enhancing our methodologies to maintain our leadership in this swiftly evolving domain.

By harnessing machine learning for identity validation, we aspire to cultivate a safer and more inclusive financial environment for everyone.


Cash Card & Dispute Management:

This team is responsible for analytical and machine learning solutions that encompass the entire lifecycle of the Cash Card product, with a particular emphasis on risk and fraud mitigation.

Collaboration is key as the team works across various departments, including Product, Platform, and Legal, to strike a balance between minimizing financial losses, adhering to regulatory requirements, and enhancing the overall customer experience.