Room Service Attendant

2 months ago


New York, New York, United States Marriott Vacations Worldwide Full time

Hourly Rate: $29.15

Shift: 1st and 2nd shift

Job Status: Part time

Compensation: $29.1545/hour

POSITION OVERVIEW

As a vital member of our team, you will respond swiftly to requests from guests and collaborate with various departments. Your responsibilities will include preparing a cart with necessary supplies and delivering it to designated areas. You will enter guest accommodations following established protocols to ensure safety and privacy. Duties encompass replenishing guest amenities and supplies, changing soiled linens and towels, making beds, and maintaining cleanliness in bathrooms. Additionally, you will be responsible for removing waste, dirty linens, and any room service items. You will verify that all appliances are present and functioning correctly, organize desk items, furniture, and appliances, and ensure the overall tidiness of the room by dusting, polishing, and vacuuming carpets in guest rooms and hallways.

KEY RESPONSIBILITIES

  • Adhere to all company policies regarding safety and security; report maintenance issues, safety risks, accidents, or injuries; complete required safety training and certifications; ensure proper storage of flammable materials.
  • Maintain a clean and professional appearance in uniform; safeguard confidential information.
  • Greet and acknowledge all guests according to company standards; proactively address guests' service needs; assist individuals with disabilities; express gratitude to guests sincerely.
  • Communicate effectively and professionally with others. Collaborate with team members to achieve shared objectives.
  • Ensure compliance with quality expectations and standards.
  • Handle objects weighing up to 25 pounds without assistance, including moving, lifting, carrying, pushing, and pulling.
  • Perform tasks that require reaching overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for extended periods.
  • Complete other reasonable job duties as assigned by Supervisors.
  • Exhibit a strong commitment to customer service with a friendly and professional demeanor.
  • Be available to work a flexible schedule, including evenings, weekends, and holidays.
Marriott Vacations Worldwide is an equal opportunity employer dedicated to fostering a diverse workforce and promoting an inclusive culture.
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