Order Puller

2 months ago


Charlotte, North Carolina, United States Truly Good Foods Full time
Job Summary

We are seeking a highly organized and detail-oriented Order Puller to join our team at Truly Good Foods. As an Order Puller, you will play a critical role in ensuring the efficient and accurate processing of customer orders.

Key Responsibilities
  • Order Processing: Read and interpret work orders to determine items to be moved, gathered, or distributed.
  • Inventory Management: Convey materials and items from receiving or production areas to storage or to other designated areas.
  • Product Preparation: Sort and place products or items on racks, shelves, or in bins according to predetermined sequence.
  • Customer Service: Fill requisitions, work orders, or requests for items and distribute items to production workers.
  • Order Fulfillment: Assemble customer orders from stock and place orders on pallets or shelves or convey orders to packing station or shipping department.
  • Warehouse Operations: May load product onto delivery trucks.
  • Inventory Control: Mark materials with identifying information.
  • Record Keeping: Open bales, crates, and other containers.
  • Reporting: Record amounts of materials or items received or distributed.
  • Computer Skills: Use computer/scanner to enter records.
  • Customer Communication: Compile worksheets or tickets from customer specifications.
  • Supply Chain Management: Complete requisition forms to order supplies from other plant departments.
  • Shipping and Receiving: Prepare products for shipping by wrapping freight line shipments and packing small packages for processing.
  • Inventory Maintenance: Place items on dry ice or polar packs if necessary.
  • Team Collaboration: Assist in maintaining inventory records.
  • Customer Satisfaction: Provide high-quality customer service to internal and external customers, vendors, and others alike.
  • Company Policy: Adhere to company Policy and Procedures.
  • Adaptability: Perform duties as workload necessitates.
  • Communication: Maintain a positive and respectful attitude.
  • Reporting: Communicate regularly with supervisor and about department issues.
  • Time Management: Demonstrate flexible and efficient time management and ability to prioritize.
  • Attendance: Consistently report to work on time, prepared to perform duties of position.
  • Productivity: Meet department productivity standards.
Requirements
  • Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Ability to read and understand English.
  • Math Ability: Ability to calculate figures and amounts such as discounts, proportions, and percentages. Ability to apply concepts of basic algebra.
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Computer Skills: Able to use basic computer programs and scanners.
  • Education and Experience: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Physical Demands: The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • Tools, Equipment, and Machinery: Must have ability to operate pallet jack, forklift or similar machinery, tools, and equipment, as needed, in order to perform the essential functions of the job.
  • Work Environment: Work is performed in a shipping environment and disruptions occur frequently. The noise level in the work environment is usually moderate to loud.

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