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Club Level Concierge

1 month ago

Phoenix, Arizona, United States Marriott International Inc Full time

Job Summary

As a Club Level Concierge at Marriott International Inc, you will be responsible for providing exceptional service to our discerning guests in the club lounge. Your primary focus will be on ensuring the comfort and satisfaction of our guests, while maintaining a clean and well-stocked environment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Monitor club lounge seating availability and ensure that guests have a comfortable and enjoyable experience.
  • Maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
  • Prepare and serve hot, cold, and/or alcoholic beverages to guests.
  • Stock ice, glassware, and supplies as needed.
  • Anticipate and communicate replenishment needs promptly.
  • Wash dishes and serving utensils as needed.
  • Complete opening and closing duties.
  • Requisition all necessary supplies and transport them from the storeroom to the bar set-up area as required.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Document pertinent information in the department logbook.
  • Forecast additional meal requirements and communicate special requests to the kitchen.
  • Report accidents, injuries, and unsafe work conditions to the manager.

Requirements
  • High school diploma or equivalent required.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

About Marriott International Inc

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.