VW Service Advisor

4 weeks ago


Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time
Job Overview

We are seeking a highly motivated and organized Service Advisor to join our team at Camelback Volkswagen Subaru. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive prompt, courteous, and effective service.

Key Responsibilities
  • Oversee service orders and flow of the Drive Lane to ensure seamless customer experiences
  • Take ownership of customer inquiries, providing concierge-level support to ensure customer satisfaction
  • Work closely with technicians to distribute work efficiently and ensure timely completion of service orders
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain a high level of customer satisfaction and ensure that our customers leave the dealership feeling valued and satisfied
Requirements
  • Organized and friendly personality with excellent communication skills
  • Demonstrated ability to manage multiple tasks and prioritize responsibilities
  • Time management skills with the ability to work efficiently in a fast-paced environment
  • Professional, well-groomed personal appearance and a clean driving record
What We Offer
  • Paid training and opportunities for professional growth and development
  • A competitive salary and benefits package, including health insurance, 401(k) plan, and paid vacation time
  • A dynamic and supportive work environment with a team-oriented culture


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