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Customer Experience Specialist

2 months ago

Fairfield, California, United States Best Buy Full time
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team at Best Buy. As a Sales Consultant – Appliance Outlet, you will play a critical role in delivering a world-class customer experience and driving sales growth.

Key Responsibilities
  • Implement assigned responsibilities from store leadership to engage customers and build complete, connected solutions.
  • Ensure inventory and merchandising standards are maintained in the outlet store area.
  • Demonstrate excellence in execution of selling skills and selling strategy, as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
  • Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Professional Requirements
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends.
  • Preferred Qualifications: 3 months experience working in customer service, sales, or related fields.
About Best Buy

Best Buy is an equal opportunity employer committed to diversity and inclusion. We are a leading retailer of consumer electronics and appliances, and we are dedicated to providing our customers with an exceptional shopping experience.