Service Associate

1 month ago


Noblesville, Indiana, United States First Merchant's Bank Full time
Job Title: Service Associate

We are seeking a highly skilled and customer-focused Service Associate to join our team at First Merchants Bank. As a Service Associate, you will play a critical role in providing exceptional customer service by accurately and efficiently completing bank transactions, suggesting products and services to meet the current and future financial needs of our customers, and contributing to the overall banking center operation.

Key Responsibilities:
  • Provide excellent customer service by responding to customer requests for banking transactions, answering customer inquiries and problems with solutions that meet the customer's current needs, and continually building customer loyalty and customer advocates.
  • Contribute to overall banking center operation by balancing cash, daily transactions, vault, and ATM, understanding and ensuring compliance, regulations, and reporting, following information security policy and verification procedures to protect customer privacy, and assisting with opening and/or closing banking center.
  • Actively participate in a high-performing sales environment by selling bank products, making customer referrals, and other activities to support the goals, knowing about all bank products, participating in daily/weekly meetings and coaching sessions.
Requirements:
  • High School Diploma or Equivalent.
  • 3 months of sales, cash handling, or related experience.
What We Offer:
  • Base Pay.
  • PLUS Bonuses.
  • Paid Time Off.
  • 401k with employer match.
  • Education Reimbursement program.
  • Additional Benefits.

At First Merchants Bank, we are committed to being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve. Our Vision is to enhance the financial wellness of the diverse communities we serve, and our Mission is to be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. We believe in the power of inclusion and belonging, and we are genuinely committed to attracting and engaging teammates of diverse backgrounds.

Apply today to begin your career with us. First Merchants Bank is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.


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