Customer Service Representative

4 weeks ago


Seattle, Washington, United States Molly Maid of Northwest Seattle - Holman Road Full time
Job Overview

Molly Maid of Northwest Seattle - Holman Road is seeking a highly motivated and customer-focused individual to join our team as a Customer Services Representative.

Key Responsibilities
  • Provide exceptional customer service through phone calls, emails, and in-person interactions
  • Schedule and coordinate cleaning services, including estimates and cleans
  • Perform marketing functions to promote additional services and grow business
  • Respond to customer complaints and resolve issues in a timely and professional manner
  • Manage administrative tasks, including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Conduct quality control inspections to ensure high standards of service
  • Perform other duties as needed, including cross-training in related positions
Requirements
  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Attention to detail and proficiency in data entry
  • Positive attitude and strong teamwork skills
  • Bilingual Spanish/English written and verbal language skills
Benefits

We offer a competitive benefits package that varies by location. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply today.



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