Customer Service Representative

1 month ago


Seattle, Washington, United States Norco, Inc Full time
Job Title: Medical Store Customer Service Representative

At Norco, Inc, we are seeking a highly skilled and customer-focused individual to join our team as a Medical Store Customer Service Representative. This role is responsible for providing exceptional service to our customers, ensuring their needs are met, and providing a positive experience.

Key Responsibilities:
  • Provide excellent customer service to walk-in and phone-in customers
  • Demonstrate in-depth knowledge of medical products, services, and pricing
  • Efficiently assess customer needs and provide solutions
  • Fit and sell medical products and services to customers
  • Process customer orders and accurately input data into the computer
  • Maintain a clean, organized, and presentable showroom
Requirements:
  • High school graduate or equivalent
  • Excellent customer service and communication skills
  • Ability to work with diverse clientele
  • Ability to lift and/or carry objects weighing up to 100 lbs.
  • Ability to sit, stand, and walk for extended periods
What We Offer:
  • Competitive compensation and benefits package
  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision, and Dental Insurance
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance and Supplemental Accident, Disease, and Life Insurance options
  • Employee Tuition Reimbursement and 401(k) with Employer Matching
  • Wellness Program and Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees and applicants.



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