Customer Service Representative

6 days ago


Cedar Grove, New Jersey, United States Joe Nachbaur - State Farm Agent Full time
Job Overview

As a Customer Relations Representative with Joe Nachbaur - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people-oriented individual with excellent communication skills and a passion for marketing products and services based on customer needs, this could be the perfect opportunity for you.

Key Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and needs-based reviews.
  • Use a customer-focused approach to educate customers about insurance options and develop leads.
  • Identify customer needs and market appropriate products and services to meet those needs.
What We Offer
  • A competitive salary plus commission/bonus structure.
  • A comprehensive benefits package, including health benefits and paid time off.
  • Opportunities for growth and advancement within our agency.
  • License reimbursement and support for professional development.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented with a strong focus on customer satisfaction.
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to learn computer functions and work in a team environment.
  • Bilingual Spanish a plus.

We are looking for a motivated and customer-focused individual who is eager to succeed in this role. If you are passionate about building strong relationships with customers and have a strong work ethic, we encourage you to apply.



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