Restaurant Operations Manager
3 weeks ago
The General Manager will be responsible for executing all restaurant administrative duties, providing leadership to ensure the restaurant can sustain an acceptable level of day-to-day operations. This includes managing labor, ordering food and supplies, and developing the restaurant team. The General Manager will also be responsible for controlling profit and loss, ensuring OSHA and local health and safety codes are met, and maintaining equipment, facility, and grounds through a preventative maintenance program.
Key Responsibilities:
- Manage restaurant operations, including scheduling labor, ordering food and supplies, and developing the restaurant team.
- Control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
- Recruit, interview, and hire team members, conduct performance appraisals, take discipline action, motivate, and train.
- Ensure maintenance of equipment, facility, and grounds through the use of a preventative maintenance program.
- Ensure food quality and 100% customer satisfaction.
- Ensure complete and timely execution of corporate and local marketing programs.
- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.
- Dedication to providing exceptional customer service.
- Good communication skills, and strong interpersonal and conflict resolution skills.
- Exceptional team building capability.
- Basic business math and accounting skills, and strong analytical/decision-making skills.
- Basic personal computer literacy.
- College or university degree preferred, but will consider experience.
- Supervisory experience in either a food service or retail environment, including profit and loss responsibility.
This is a position with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
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