Contact Center Technology Manager
4 days ago
ISN Corporation is a leading provider of specialized professional services to Federal government agencies.
We have a strong presence in the government contracting industry and have been recognized for our growth and success.
Job DescriptionWe are seeking an experienced Technology Manager to oversee IT operations at a large government contact center.
The successful candidate will be responsible for managing projects, ensuring system security, and leading the technology strategy for the contract.
Key qualifications include:
- Salesforce Certified Administrator and/or Salesforce Certified Technical Architect
- Experience managing IT projects and implementing Salesforce solutions
- Knowledge of contact center technologies
Additional requirements include:
- 4-6 years managing IT projects
- Experience in contact center solution design
- Expertise in implementing contact center technologies
- Experience evaluating emerging technologies
We offer competitive benefits to our employees, including major medical insurance, dental plan, and retirement plan.
ISN Corporation is an Equal Opportunity Employer and a Drug-Free Workplace.
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Contact Center Operations Manager
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Contact Center Representative
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Contact Center Representative
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