Contact Center Technology Manager

4 days ago


Oklahoma City, Oklahoma, United States ISN Corporation Full time
About ISN Corporation

ISN Corporation is a leading provider of specialized professional services to Federal government agencies.

We have a strong presence in the government contracting industry and have been recognized for our growth and success.

Job Description

We are seeking an experienced Technology Manager to oversee IT operations at a large government contact center.

The successful candidate will be responsible for managing projects, ensuring system security, and leading the technology strategy for the contract.

Key qualifications include:

  • Salesforce Certified Administrator and/or Salesforce Certified Technical Architect
  • Experience managing IT projects and implementing Salesforce solutions
  • Knowledge of contact center technologies

Additional requirements include:

  • 4-6 years managing IT projects
  • Experience in contact center solution design
  • Expertise in implementing contact center technologies
  • Experience evaluating emerging technologies

We offer competitive benefits to our employees, including major medical insurance, dental plan, and retirement plan.

ISN Corporation is an Equal Opportunity Employer and a Drug-Free Workplace.



  • Oklahoma City, Oklahoma, United States ISN Full time

    Job DescriptionISN Corporation is seeking a highly skilled Operations Site Manager to oversee the operations of a large, high-volume government omni-channel contact center. This individual will ensure adequate staff at all times and plan and execute all operations of the contact center.Key ResponsibilitiesOversee the planning and execution of all operations...


  • Oklahoma City, Oklahoma, United States Paycom Payroll Llc Full time

    Contact Center Administrator Job DescriptionWe are seeking a highly skilled Contact Center Administrator to join our team at Paycom Payroll LLC. As a key member of our organization, you will be responsible for managing and maintaining the Contact Center infrastructure, ensuring seamless communication and exceptional customer service.Key...


  • Oklahoma City, Oklahoma, United States Mercy Full time

    OverviewWe're a healthcare organization that's dedicated to providing compassionate care and exceptional service. Our mission is to bring healing to our patients and communities through innovative care and advanced technology.We're seeking a highly motivated and customer-focused individual to join our Clinic Patient Access Center team as a Contact Center...


  • Oklahoma City, Oklahoma, United States ISN Full time

    {"Job Title": "Knowledge Manager", "Company Description": "ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. With a portfolio that includes work with over 100 Federal agencies, we are a trusted partner in the industry. Our commitment to excellence has earned us a place in the Washington Business...


  • Oklahoma City, Oklahoma, United States Mercy Full time

    Transforming Healthcare through Compassionate CareWe're a Little DifferentOur mission is clear: to bring to life a healing ministry through compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.We have...


  • Oklahoma City, Oklahoma, United States Mercy Full time

    OverviewMercy is a healthcare organization that brings to life a healing ministry through compassionate care and exceptional service. We believe in careers that match the unique gifts of unique individuals, careers that not only make the most of your skills and talents, but also your heart.Available Shift TimesWe have part-time, benefit-eligible...


  • Oklahoma City, Oklahoma, United States ASM Global-Oklahoma City Convention Center Full time

    Job SummaryWe are seeking a highly skilled Sales Manager to join our team at the Oklahoma City Convention Center, a state-of-the-art facility with 200,000 square feet of exhibit space. The ideal candidate will have a proven track record of success in sales, marketing, and event management, with a strong understanding of the convention and events industry.Key...


  • Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled User Experience and Technology Librarian to lead our team in providing exceptional customer service and coordinating user technology initiatives. As a key member of our library team, you will supervise the Access Services team, maintain our physical collections, and serve as the point of contact for The Oklahoma...


  • Oklahoma City, Oklahoma, United States Hope Center Ministries Full time

    Job Title: National Call Center DirectorHope Center Ministries is a growing nonprofit discipleship recovery program with multiple centers across the U.S. Our mission is to lead addicts and their families to become fully devoted followers of Christ.Position SummaryThe National Call Center Director will play a pivotal role in advancing the mission of Hope...


  • Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    Job SummaryAbout Us:Oklahoma State University's Food and Agricultural Product Research and Technology Center is seeking a highly skilled professional to lead our processed meat technology programs. As a key member of our team, you will be responsible for managing and leading various initiatives, including client programs, workshops, and training sessions....


  • Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    About UsOklahoma State University is a leading institution in the field of food and agricultural sciences. Our Food and Agricultural Products Research and Technology Center (FAPC) is dedicated to helping develop value-added enterprises to keep products, jobs, and dollars in Oklahoma.Job SummaryWe are seeking a highly skilled and experienced professional to...


  • Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled User Experience and Technology Librarian to lead our customer service initiatives and manage engagement initiatives. This role will supervise the Access Services team to provide excellent customer service and coordinate user technology in conjunction with our IT department.Key ResponsibilitiesManage engagement...


  • Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    About the Position:We are seeking a highly skilled and experienced Enterprise Systems Director to lead our team in providing strategic technology solutions to support the university's mission. As a key member of our IT department, you will be responsible for overseeing the design, implementation, and maintenance of our enterprise systems, ensuring seamless...


  • Oklahoma City, Oklahoma, United States Francis Tuttle Technology Center Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Technician to join our team at Francis Tuttle Technology Center. As a key member of our culinary operations team, you will be responsible for assisting the Executive Chef with meal preparation, setup, and service. This is a full-time position that requires a strong work ethic,...


  • Oklahoma City, Oklahoma, United States 8x8 Full time

    Position Overview:The Marketing Specialist for Technology Partnerships will be instrumental in executing operational strategies and promotional initiatives for 8x8's growing Partner Ecosystem.Key Responsibilities:Partner Content Management: Oversee the process for acquiring partner materials, transforming them into effective sales tools and web content for...


  • Oklahoma City, Oklahoma, United States ISN Full time

    Job Title: Certified Project ManagerWe are seeking a highly skilled and experienced Certified Project Manager to lead our large, high-volume government omni-channel contact center.Key Responsibilities:Oversight of the entire project, including technology, staffing, and operationsEnsuring all aspects of operations are run smoothly and efficientlyManaging...


  • Oklahoma City, Oklahoma, United States Oklahoma State University Full time

    Strategic Technology Leadership The Oklahoma State University seeks a seasoned Technology Architect to lead the design and implementation of a distributed operations enterprise. This individual will oversee the business application infrastructure, providing strategic leadership in developing and implementing initiatives for instructional technologies and...


  • Oklahoma City, Oklahoma, United States Francis Tuttle Technology Center Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Technician to join our team at Francis Tuttle Technology Center. As a key member of our culinary operations team, you will be responsible for assisting the Executive Chef with meal preparation, setup, and service. This is a full-time position that requires a high level of customer...


  • Oklahoma City, Oklahoma, United States InsideHigherEd Full time

    Job SummaryAbout Us:Oklahoma State University is a leading institution in the field of food and agricultural sciences. We are committed to developing value-added enterprises that keep products, jobs, and dollars in Oklahoma. Our team is seeking a highly skilled professional to lead our processed meat technology programs.Key ResponsibilitiesParticipate as a...


  • Oklahoma City, Oklahoma, United States 8x8 Full time

    About the RoleAt 8x8 Inc., we're committed to revolutionizing the way businesses connect and collaborate. As a Product Marketing Specialist for our Technology Partner Ecosystem, you'll play a pivotal role in driving the growth and success of our partnerships.Key ResponsibilitiesPartner Content Management: Develop and manage the process for receiving partner...