Debt Recovery Specialist, Tampa

3 weeks ago


Tampa, Florida, United States Fanatics Full time
About Fanatics

Fanatics is a leading global digital sports platform that ignites the passions of sports fans worldwide. Our mission is to provide unparalleled fan experiences through our e-commerce, collectibles, and gaming platforms.

Job Description:

We are seeking a highly skilled Collections Analyst to join our team in Tampa. This individual will be responsible for managing a B2B collection portfolio, ensuring timely payments from customers, and minimizing risk exposure. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong work ethic.

Responsibilities:
  • Manage a portfolio of business-to-business customers, including professional sports teams, leagues, and retail locations.
  • Negotiate payment plans with customers to resolve aged outstanding items.
  • Collaborate with internal departments, such as Sales and Customer Service, to accelerate the collection process.
  • Provide clear documentation of all customer interactions and internal communications.
  • Analyze processes and deliver constructive feedback to enhance internal operations.
Requirements:
  • Bachelor's Degree or 2+ years of high-volume AR experience.
  • Strong Excel skills, including VLOOKUP and PivotTables.
  • Excellent communication and problem-solving skills.
  • Able to prioritize workload and multi-task in a fast-paced environment.
  • Hybrid role with preferred schedule of M-TH in Tampa office, F Work from Home.
What We Offer:
  • Estimated salary: $65,000 - $80,000 per year, depending on experience.
  • Opportunity to work with a leading global digital sports platform.
  • Chance to develop your skills and expertise in debt recovery and collections management.
  • Hybrid work arrangement with flexibility to work from home one day a week.


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