Debt Recovery Specialist, Tampa
3 weeks ago
Fanatics is a leading global digital sports platform that ignites the passions of sports fans worldwide. Our mission is to provide unparalleled fan experiences through our e-commerce, collectibles, and gaming platforms.
Job Description:We are seeking a highly skilled Collections Analyst to join our team in Tampa. This individual will be responsible for managing a B2B collection portfolio, ensuring timely payments from customers, and minimizing risk exposure. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong work ethic.
Responsibilities:- Manage a portfolio of business-to-business customers, including professional sports teams, leagues, and retail locations.
- Negotiate payment plans with customers to resolve aged outstanding items.
- Collaborate with internal departments, such as Sales and Customer Service, to accelerate the collection process.
- Provide clear documentation of all customer interactions and internal communications.
- Analyze processes and deliver constructive feedback to enhance internal operations.
- Bachelor's Degree or 2+ years of high-volume AR experience.
- Strong Excel skills, including VLOOKUP and PivotTables.
- Excellent communication and problem-solving skills.
- Able to prioritize workload and multi-task in a fast-paced environment.
- Hybrid role with preferred schedule of M-TH in Tampa office, F Work from Home.
- Estimated salary: $65,000 - $80,000 per year, depending on experience.
- Opportunity to work with a leading global digital sports platform.
- Chance to develop your skills and expertise in debt recovery and collections management.
- Hybrid work arrangement with flexibility to work from home one day a week.
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