Medical Assistant

2 weeks ago

Salem, Oregon, United States Bon Secours Mercy Health Full time
Job Summary

The Medical Assistant Certified is a vital member of our healthcare team, providing indirect and direct patient care within the scope of practice and in alignment with the standards of excellence and quality.

Key Responsibilities
  • Under the direction of the provider, contribute to the completion of patients' chief complaints, including vital signs, blood pressure, pulse oximetry, height, weight, and temperature.
  • Document patient/family needs, participate in planning and implementing care for patients, and administer ordered medications within the Medical Assisting scope and state guidelines.
  • Identify significant changes in patient condition through data collection and report them to the provider.
  • Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
  • Demonstrate standards of excellence in care in all interactions, for both internal and external customers.
  • Maintain clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
  • Prepare patients for the physician, maintain a safe and supportive environment, and ensure the availability and proper functioning of supplies and equipment.
  • Assist with virtual health visits, including setting up the visit, pre-charting, contacting patients, troubleshooting issues, and obtaining chief complaints and health maintenance checks.
  • Document in electronic medical records accurately and appropriately, manage in-basket messages, and perform front desk workflows as needed.
Requirements
  • Active Medical Assisting certification from one of the following: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), or Nationally Registered Certified Medical Assistant (NRCMA).
  • BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH).
  • High School/GED (required), completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina).
Preferred Qualifications
  • Completion of externship or clinical lab training.
  • 1 year of recent Medical Assisting experience.
Skills
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Provide authorized prescription and drug refill information for pharmacies as directed by provider.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Perform routine laboratory tests and sample analyses.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Benefits

Our comprehensive benefits package includes medical, dental, and vision plans, flexible spending accounts, life insurance, and employer contributions to retirement savings plans.

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