Sales Associate III

20 hours ago


Wrentham, Massachusetts, United States Tapestry Full time
Job Title: Sales Associate III

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Customer Service: Provide personalized service to customers, answering questions and making recommendations to drive sales.
  • Sales: Meet or exceed sales targets by building relationships with customers and promoting Coach products.
  • Product Knowledge: Stay up-to-date on product information, features, and benefits to provide accurate and informed recommendations to customers.
  • Store Operations: Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide support during peak periods.
Requirements:
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stockroom.
Competencies:
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.

About Coach:

Coach is a global fashion house founded in New York in 1941. We are part of the Tapestry portfolio, a global house of brands committed to stretching what's possible. We pride ourselves on hiring and developing the best people and are an equal opportunity and affirmative action employer.


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