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Sales Associate III

2 months ago

Wrentham, Massachusetts, United States Tapestry Full time

Job Summary:

We are seeking a highly skilled and motivated Sales Associate to join our team at Coach, a leading New York design house of modern luxury accessories and lifestyle collections. As a Sales Associate, you will be responsible for delivering exceptional customer service, developing product knowledge, and achieving sales goals.

Key Responsibilities:

  • Deliver renowned and authentic service that creates a Modern Luxury customer experience
  • Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
  • Achieve and exceed sales goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with existing customers
  • Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors
  • Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends, and customer shopping behaviors; share with customers as appropriate

Requirements:

  • 1-3 years of previous selling experience in a luxury retail service environment preferred
  • Possesses current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet)
  • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor, and meet moderate stockroom lifting and store climbing requirements
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays