Copier Fleet Operations Specialist

3 weeks ago


Sacramento, California, United States Metasys Technologies Full time
Job Summary:

Metasys Technologies is seeking a highly skilled Copier Fleet Specialist to join our team. As a key member of our operations team, you will be responsible for managing the daily operations of our office equipment, including copiers, multifunction devices, and PCs. This role requires strong technical knowledge, excellent customer service skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Manage the mail room, copy center, or scanning facility, ensuring efficient operation of office equipment and software.
  • Perform courier services, reception duties, switchboard operations, and shipping/receiving of mail.
  • Maintain contact with customers and implement RICOH Service Excellence programs.
  • Ensure the efficient operation of required equipment/software to meet service level agreements.
  • Manage office supply inventory and coordinate conference room and A/V equipment.
  • Collect and report data to leadership; complete monthly reports as needed.
  • Maintain positive internal relationships and support facility-related tasks.

Requirements:
  • High school diploma or GED required.
  • 1+ years of experience in a related field (B2B/technical) and customer-facing roles.
  • Knowledge of technology and tactical problem-solving skills.
  • Basic customer service, technical aptitude, and written/verbal communication skills.
  • Ability to present to small groups.

About Us:
Metasys Technologies is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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