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Cashier - Service Representative
2 months ago
**Job Summary:**
We are seeking a highly skilled and customer-focused Cashier to join our team at Prescott Honda. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our valued customers.
**Key Responsibilities:**
- **Greet Customers:** Greet customers in a friendly and professional manner, creating a positive first impression.
- **Process Transactions:** Scan and process customer purchases accurately and efficiently, handling cash transactions with precision.
- **Maintain a Clean Environment:** Maintain a clean and organized checkout area, ensuring a safe and welcoming environment for customers.
- **Assist with Bagging and Packaging:** Assist with bagging and packaging customer purchases as needed, providing a convenient and hassle-free experience.
- **Promote Store Loyalty Programs:** Understand and promote store loyalty programs and promotions, driving customer engagement and loyalty.
- **Answer Customer Inquiries:** Answer customer inquiries and provide product information, demonstrating a deep understanding of our products and services.
- **Handle Customer Complaints:** Handle customer complaints and resolve issues in a professional and timely manner, ensuring customer satisfaction.
- **Collaborate with Team Members:** Collaborate with other team members to ensure a smooth and efficient operation, supporting the success of our team.
- **Follow Cash Handling Procedures:** Follow all cash handling procedures and security measures to minimize the risk of theft or error.
- **Participate in Training and Development:** Participate in training and development programs to enhance job knowledge and skills, staying up-to-date with industry best practices.
**Requirements:**
- **High School Diploma or Equivalent:** High school diploma or equivalent required.
- **Previous Experience:** Previous experience as a cashier or in a customer service role preferred.
- **Strong Communication Skills:** Strong communication and interpersonal skills required, with the ability to work effectively with customers and team members.
- **Excellent Math Skills:** Excellent math skills to handle cash transactions accurately.
- **Ability to Multitask:** Ability to multitask and work in a fast-paced environment, with a strong attention to detail.
- **Flexibility:** Ability to work a flexible schedule, including evenings, weekends, and holidays.
- **Basic Computer Functions:** Knowledge of basic computer functions, with the ability to learn and adapt to new systems.
- **Physical Demands:** Ability to stand for long periods and lift heavy items (up to 25 pounds).
- **Commitment to Customer Service:** Commitment to providing exceptional customer service, with a focus on delivering a positive shopping experience.
