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Telecom Management Specialist

2 months ago

Loveland, Colorado, United States Insight Global Full time
Job Title: Mobility Administrator

An Employer is seeking a skilled Mobility Administrator to join their team. This role involves managing various aspects of mobility and telecom services, including:

Key Responsibilities:
  • Organizing and executing assigned projects and/or programs according to requirements
  • Managing wireline and wireless billing through contracted services or portals
  • Coordinating with vendor teams, Accounts Payable, and business units to resolve issues
  • Monthly optimizations and savings reporting adjustments to plans
  • Telecom vendor management, engagement, and contract management
  • Telecom Internet portal configuration and access management
  • Escalated repair issues with vendors
  • Service suspension escalations to reactivate in priority
  • Custom reporting for business to better understand sub-organizational billing
  • End of month reporting for Intune Billing
  • Tangoe (TEM provider) corrections, escalations, and catalog management
  • Direct Vendor order placement working with carriers directly when needed
  • White glove support for executive leadership in preparation for or during international travel
  • Satellite Phone management (invoicing, service, and contract)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Requirements:
  • Proven experience as a business consultant or equivalent, with a focus in telecom management and familiarity with telco carriers, contracts, and operations
  • Knowledge of diverse business matters such as IT, Marketing, HR, etc.
  • Proficiency in MS Office
  • Familiarity with a wide selection of telecom management terms, platforms, and services; preferably Tangoe
  • Outstanding communication and interpersonal skills; experience interacting with mobility carriers on behalf of users
  • Analytical mind with excellent data collection and analysis skills
  • Aptitude in creative problem-solving
  • BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.