Table Captain

3 days ago


Washington, Virginia, United States The Inn at Little Washington Full time
Job Summary

The Inn at Little Washington is seeking a skilled Table Captain to lead our Front of House operations and deliver exceptional service to our guests. As a key member of our team, you will be responsible for maintaining the highest standards of service, ensuring seamless execution of daily operations, and providing a 5-Star, 5-Diamond, 3-Michelin Star experience.

Key Responsibilities
  • Lead daily Front of House operations, ensuring impeccable service and attention to detail.
  • Maintain all aspects of the service areas, dining room, and property, adhering to Forbes 5-Star standards.
  • Serve as the ambassador of the establishment, providing exceptional guest service and ensuring a positive experience.
  • Develop and implement strategies to improve service quality, guest satisfaction, and team performance.
  • Collaborate with the management team to achieve business objectives, drive revenue growth, and maintain a high level of customer satisfaction.
  • Recruit, train, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements, ensuring compliance and maintaining a competitive edge.
Requirements
  • 2+ years of experience in fine dining, with a proven track record of delivering exceptional service and leading high-performing teams.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and management.
  • Advanced knowledge of wine, spirits, and cuisine, with the ability to make informed recommendations and provide expert guidance.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions in high-pressure situations.
  • Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities with ease.
  • Flexibility to work a variety of shifts, including weekends, holidays, and peak periods.
What We Offer
  • A competitive salary and benefits package, including health, vision, and dental insurance, 401(k) retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training, education, and advancement opportunities.
  • A dynamic and supportive work environment, with a focus on teamwork, collaboration, and continuous improvement.
  • A comprehensive onboarding program, including training, mentorship, and support to ensure success in the role.

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