Technical Support Analyst

6 days ago


Long Beach, California, United States Manpower Group Inc. Full time
Job Title:

Technical Support Analyst

Job Overview:

We are seeking a skilled Technical Support Analyst to join our team at Manpower Group Inc. in Carson, California.

Job Responsibilities:
  • Analyze and resolve customer inquiries via phone, email, and ticketing systems.
  • Provide technical assistance and support for computer products and services.
  • Collaborate with internal teams to identify and escalate complex issues.
  • Maintain accurate records of customer interactions and provide feedback to improve service quality.
Requirements:
  • Bachelor's degree in Computer Science or related field preferred.
  • 2+ years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
Salary:

$60,000 - $80,000 per year, depending on experience.



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