Disaster Relief Call Center Representative

4 weeks ago


Wilmington, Delaware, United States MCI Careers Full time
Job Title: Disaster Relief Call Center Representative

MCI Careers is seeking highly motivated and customer-focused individuals to join our team as Disaster Relief Call Center Representatives. As a key member of our disaster response team, you will play a critical role in providing exceptional customer service to individuals affected by natural disasters.

Job Summary:

We are looking for individuals who are passionate about delivering outstanding customer experiences and are willing to work in a fast-paced, dynamic environment. As a Disaster Relief Call Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing support to customers affected by disasters.

Key Responsibilities:
  • Provide exceptional customer service to customers affected by natural disasters
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with team members to achieve customer satisfaction goals
  • Stay up-to-date on company policies, procedures, and product knowledge
  • Meet or exceed performance metrics and quality standards
Requirements:
  • High school diploma or equivalent required
  • Excellent communication, problem-solving, and customer service skills
  • Ability to work in a fast-paced, dynamic environment
  • Basic knowledge of Microsoft Office Suite and Windows operating systems
  • Ability to type 20+ words per minute
  • Reliable attendance and punctuality
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

MCI Careers is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



  • Wilmington, Delaware, United States International SOS Full time

    About International SOSThis is an on-call position for an EMT Disaster Response Specialist. The EMT will be required to respond to disasters in support of state and federal government responses. This position may require deployments of 14 days to 120 days in length to areas affected by large disasters. Locations are anywhere in the United States and its...


  • Wilmington, Delaware, United States International SOS Full time

    About the CompanyInternational SOS is a leading provider of medical and security services for individuals and organizations operating in high-risk environments. We are seeking an experienced EMT to join our Disaster Response team.Job SummaryWe are looking for a skilled EMT to provide medical support in disaster response situations. The successful candidate...


  • Wilmington, Delaware, United States Murtech Full time

    Job DescriptionAt Murtech, we are seeking a highly skilled Outbound Customer Service Representative to join our team. This role involves receiving inbound calls and initiating outreach efforts to conduct screening/surveys of members who may benefit from Care Coordination assistance.Key Responsibilities:Receive inbound calls and communicate effectively with...


  • Wilmington, Delaware, United States International SOS Full time

    About the CompanyInternational SOS is seeking a highly skilled Paramedic to join our team in a Disaster Response role.Job SummaryWe are looking for a Paramedic with a minimum of two years of experience to provide medical care in disaster situations. The successful candidate will be responsible for assessing, planning, implementing, and evaluating direct and...


  • Wilmington, Delaware, United States International SOS Full time

    About the CompanyInternational SOS is a leading medical and security risk services company that provides assistance to individuals and organizations around the world.Job SummaryWe are seeking a highly skilled and experienced Paramedic to join our Disaster Response team. The successful candidate will be responsible for providing medical care and support to...


  • Wilmington, Delaware, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key Responsibilities:Answer inbound calls from customers in a professional...


  • Wilmington, Delaware, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key Responsibilities:Answering customer calls in a professional and...


  • Wilmington, Delaware, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key Responsibilities:Answering customer calls in a professional and...


  • Wilmington, Delaware, United States Murtech Full time

    Job Title: Outbound Customer Service RepresentativeMurtech is seeking a highly skilled and motivated Outbound Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our members, resolving issues, and promoting our services.Key...

  • Public Health Nurse

    2 weeks ago


    Wilmington, Delaware, United States New Hanover County Full time

    Job SummaryNew Hanover County is seeking a skilled Registered Nurse to join our Community Health team at the Health and Human Services department. As a Public Health Nurse, you will provide essential nursing procedures, including interviewing patients, administering medications and vaccines, and documenting patient records. You will also assume a disaster...


  • Wilmington, Delaware, United States Nemours Children's Health Full time

    Job Title: Patient Services Representative II - Ambulatory Care CenterNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team in Wilmington, DE.Job Summary:The Patient Services Representative II provides exceptional clerical support to our ambulatory care center, ensuring seamless patient experiences and...


  • Wilmington, Delaware, United States Murtech Full time

    Job SummaryMurtech is seeking a highly skilled and motivated Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Wilmington, Delaware, United States Nemours Children's Health Full time

    About the RoleNemours Children's Health is seeking a Patient Services Representative to provide clerical support to our ambulatory care center in Wilmington, DE.Key ResponsibilitiesProvide exceptional patient care and service, ensuring a positive experience for patients and families.Manage front desk operations, including scheduling appointments, confirming...

  • Sales Representative

    2 weeks ago


    Wilmington, Delaware, United States The Mendicino Agency Full time

    Job DescriptionAs a Sales Representative with The Mendicino Agency, you will have the opportunity to work in a flexible schedule, allowing you to achieve a better work-life balance. You will be selling life insurance to individuals who have already expressed interest in purchasing a policy, eliminating the need for cold calling. Our agency offers a unique...


  • Wilmington, Delaware, United States CHB Enterprises LLC Full time

    Business Development RepresentativeWe are seeking a highly motivated and results-driven Business Development Representative to join our team at CHB Enterprises LLC. As a Business Development Representative, you will be responsible for managing a designated territory within the Wilmington area and its surrounding regions.Key Responsibilities:Develop and grow...


  • Wilmington, Delaware, United States Adecco Full time

    Job OpportunityAdecco is seeking a highly skilled Customer Service Representative to join our team in Wilmington!Key Responsibilities:Provide exceptional customer service via phone and email.Resolve customer complaints in a professional and courteous manner.Diagnose and resolve issues in a timely and efficient manner.Monitor delivery routes and ensure timely...


  • Wilmington, Delaware, United States Murtech Full time

    Job SummaryMurtech is seeking a skilled Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to inbound calls and initiate...


  • Wilmington, Delaware, United States Adecco Full time

    Adecco Job OpportunityWe are seeking a highly skilled Bi-Lingual Customer Service Representative to join our team in Wilmington!Job Summary:As a Customer Service Representative, you will be responsible for delivering exceptional service to our customers, business partners, and drivers. You will work closely with our team to ensure that we meet our...


  • Wilmington, Delaware, United States CHB Enterprises LLC Full time

    Position Overview:We are seeking a highly motivated and results-driven Business Development Representative to join our team at CHB Enterprises LLC. As a Business Development Representative, you will be responsible for managing a designated territory within the Wilmington area and its surrounding regions.Your primary objective will be to develop and nurture...


  • Wilmington, Delaware, United States Murtech Full time

    Job OverviewMurtech is seeking a highly skilled Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for providing exceptional customer service to our members through various communication channels.Key ResponsibilitiesRespond to inbound calls and initiate outreach efforts to conduct...