Customer Service Specialist
4 days ago
Customer Service Specialist Job Overview:
We are seeking a Customer Service Specialist to join our team at Hobby Lobby. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and contributing to sales growth.
Main Responsibilities:
- Provide prompt and courteous service to customers, responding to their inquiries and addressing their concerns.
- Resolve customer complaints in a professional and efficient manner, ensuring customer satisfaction and loyalty.
- Support sales efforts by maintaining a thorough knowledge of products and services, and making recommendations to customers.
- Collaborate with colleagues to achieve sales goals and maintain a positive work atmosphere.
Requirements:
- Previous retail experience preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
- Flexibility to work various shifts including weekends, evenings, and holidays.
- High school diploma or equivalent.
Salary Range: $40,000 - $55,000 per year.
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