Loan Operations Specialist
2 weeks ago
Job Summary:
This role is responsible for providing exceptional customer service and supporting the loan process at THIRD COAST BANK. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Process loan applications and documentation, ensuring accuracy and completeness.
- Coordinate with loan operations, treasury management, and credit departments to facilitate loan processing.
- Assist customers with loan inquiries and provide timely responses to their needs.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Collaborate with the lending team to resolve issues and improve loan processing efficiency.
- Perform other duties as assigned to support the loan operations team.
Requirements:
- High school diploma or equivalent required; some college preferred.
- At least 7 years of banking experience, with a focus on loan operations or customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Intermediate computer skills, including proficiency in Microsoft Office and banking software.
Work Environment:
This role operates in a professional office environment, with a focus on customer service and teamwork. The ideal candidate will be able to work in a fast-paced environment, prioritize tasks, and maintain accuracy and attention to detail.
Physical and Mental Demands:
This role requires the ability to sit for extended periods, use a computer, and communicate effectively with customers and colleagues. The ideal candidate will be able to work in a team environment, prioritize tasks, and maintain accuracy and attention to detail.
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