Loan Operations Specialist

2 weeks ago


Plano, Texas, United States THIRD COAST BANK Full time
Job Title: Lending Assistant

Job Summary:

This role is responsible for providing exceptional customer service and supporting the loan process at THIRD COAST BANK. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Process loan applications and documentation, ensuring accuracy and completeness.
  • Coordinate with loan operations, treasury management, and credit departments to facilitate loan processing.
  • Assist customers with loan inquiries and provide timely responses to their needs.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Collaborate with the lending team to resolve issues and improve loan processing efficiency.
  • Perform other duties as assigned to support the loan operations team.

Requirements:

  • High school diploma or equivalent required; some college preferred.
  • At least 7 years of banking experience, with a focus on loan operations or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Intermediate computer skills, including proficiency in Microsoft Office and banking software.

Work Environment:

This role operates in a professional office environment, with a focus on customer service and teamwork. The ideal candidate will be able to work in a fast-paced environment, prioritize tasks, and maintain accuracy and attention to detail.

Physical and Mental Demands:

This role requires the ability to sit for extended periods, use a computer, and communicate effectively with customers and colleagues. The ideal candidate will be able to work in a team environment, prioritize tasks, and maintain accuracy and attention to detail.



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