Field Service Technician

3 weeks ago


Dunn, North Carolina, United States Tri - Lift Industries Inc. Full time
Job Summary

Tri-Lift Industries Inc. is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service, analyzing and diagnosing equipment problems, and performing repairs and maintenance to ensure optimal equipment performance.

Key Responsibilities:
  • Provide superior customer service and promote a positive company image
  • Analyze and diagnose equipment problems and recommend repair actions
  • Perform equipment repairs and maintenance to ensure optimal performance
  • Document service calls and repairs accurately and efficiently
  • Maintain company equipment and service vans in a clean and safe condition
  • Secure and maintain service and parts inventory
  • Perform additional duties as assigned by management
Requirements:
  • High school diploma or equivalent with three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry
  • Knowledge of electrical and industrial battery charger repair is a plus
  • Effective communication and teamwork skills
  • Ability to understand service and training manuals and schematics
  • Ability to safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes
Benefits:
  • Competitive compensation and paid time off
  • Extensive hands-on training and advancement opportunities
  • Company uniforms and vehicle
  • 401(k) plan with matching contributions
  • Medical, dental, and vision insurance
  • Company-paid short and long-term disability insurance
  • Company-paid life insurance with additional purchase options
Work Schedule:

The typical work schedule is 8:00 AM to 4:30 PM with a half-hour lunch break.

Physical Demands:

The physical demands of this job include standing, walking, climbing, reaching, pulling, and lifting. The employee must be able to exert force up to 100 pounds on occasion and frequently handle loads up to 50 pounds.



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