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Hotel Maintenance Technician

1 month ago

Dunn, North Carolina, United States MCR Hotels Full time
Job Description

The Maintenance Technician at MCR Hotels is responsible for ensuring the smooth operation of hotel facilities and equipment. This role involves assisting with maintenance, repairs, and preventative measures to maintain a safe and efficient work environment.


Key Responsibilities
  • Participate in the preventative maintenance program to identify and address potential issues before they become major problems.
  • Perform tasks in a safe and efficient manner, adhering to company policies and procedures.
  • Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
  • Effectively communicate with guests, co-workers, and supervisors to ensure seamless service delivery.
  • Ensure all fire and safety inspections and protocols are completed, and any discrepancies are corrected.
  • Collaborate with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
  • Obtain pricing and bids or develop cost estimates as needed.
  • Monitor tools, supplies, and inventories of the maintenance department.
  • Place orders with approved vendors as needed.
  • Maintain working spaces in safe and clean condition.
  • Communicate directly with front desk for guest service request issues, housekeeping for work orders, and General Manager for orders and capital expenditure projects.
  • Carry all equipment to be prepared to always carry out work tasks.
  • Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements
  • Must have a positive attitude and willingness to learn.
  • Verbal and written communication skills.
  • Ability to react quickly and calmly in emergency situations.
  • Reasoning abilities are always utilized.
  • Basic maintenance skills required.
  • Proficient in use of hand tools, power tools, test equipment.
  • Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.

Preferred Qualifications
  • Technical, Trade, or Vocational school degree.
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
  • At least 2 years of work-related experience.
  • Carry all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.
  • Experience in a hotel, apartment, or a related field.

MCR Hotels is a leading hotel owner-operator in the United States, with a portfolio of 148 premium-branded hotels across 37 states and 106 cities. We offer a range of benefits, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement, and health, dental, and vision insurance.