Restaurant Host

3 days ago

Knoxville, Tennessee, United States IHOP Full time
Job Summary

We are seeking a highly skilled and customer-focused Host to join our team at IHOP. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Guest Greeting and Seating: Promptly and cheerfully greet guests as they enter the restaurant and seat them as soon as possible.
  • Waiting List Management: Maintain a waiting list and rotate seating stations as needed.
  • Customer Service: Handle complaints and thank guests for their visit, inviting them to return.
  • Phone and To-Go Orders: Answer the phone, take messages, and complete to-go orders while maintaining a high level of customer service.
  • Cash Handling: Handle money in a responsible manner by maintaining guest checks.
  • Restroom Cleaning and Table Reset: Perform restroom cleaning duties and reset tables by cleaning chairs, booths, and floors.
Requirements
  • Effective Communication: Ability to effectively communicate with both guests and team members.
  • Willingness to Learn: Willingness to learn and adapt to a fast-paced environment.
  • Teamwork: Ability to work collaboratively with the team to provide excellent customer service.
Benefits
  • Paid Vacation
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Schedules
  • Free Shift Meals
  • Family Discounts
  • On the Job Training
  • Discount Program
About IHOP

IHOP is a leader in the breakfast, lunch, and dinner industry, with a mission to spread joy to our guests every day. We strive to create a welcoming atmosphere where guests feel at home, and our teams go the extra mile to make every meal and interaction memorable.

We are committed to providing our guests with a positive experience, anchored by delicious food and great company. Our teams are passionate about serving up smiles every day, and we are looking for like-minded individuals to join our team.

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