Retail Sales Associate

4 weeks ago

Beaverton, Oregon, United States Floor & Decor Full time
Job Overview

Floor & Decor is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in providing exceptional customer service and support to our customers, helping them find the perfect flooring solutions for their projects.

Key Responsibilities
  • Provide exceptional customer service and support to customers, answering their questions and helping them find the right products.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Maintain a clean and organized sales floor, ensuring that products are properly stocked and displayed.
  • Process customer transactions accurately and efficiently, using our point-of-sale system.
  • Process customer refunds and exchanges according to established guidelines.
  • Follow established cash, check, and credit card acceptance procedures.
  • Create price tags and merchandise signs, and stock and display merchandise.
  • Act and work in a manner consistent with the company's core values.
  • Demonstrate and understand compliance of the company's safety processes.
  • Answer telephone calls according to company guidelines.
  • Be available to assist in other areas of the store as needed.
  • Work in a fast-paced environment with accuracy.
Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Ability to handle multiple tasks and work well under pressure.
  • Some positions may require completion of forklift certifications through F&D.
  • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements
  • Ability to exert 30 – 60 pounds of force occasionally, and/or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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