IT Hardware Specialist
3 weeks ago
The estimated salary for this position is $45,000 - $65,000 per year.
Company OverviewSMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair.
About the JobThis role operates in a highly-directed environment, performing assignments that range from repair activities to non-troubleshooting duties.
Key Responsibilities- Operate in a highly directed workforce environment to handle NBD, DTS calls, installs, and services for PCs, peripherals, and electronic equipment.
- Take service calls and perform incident-specific activities as directed by Help Desk, Service Desk, or script.
- Perform routine installs, moves, adds, and changes as part of a directed team.
- Run scripted image loading, unit diagnostics, and replaceable unit swapping.
- Run basic diagnostics and perform basic module replacement on PCs, servers, and peripherals.
- General knowledge of desktop hardware (specifically motherboards) and software, including basic knowledge of Microsoft applications.
- Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures.
- Ability to resolve basic/non-complex problems as directed.
- Local residence within 25 miles of the city/service area.
- Unrestricted work authorization.
- Valid driver's license.
- Reliable transportation.
- Smartphone.
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