IT Hardware Specialist

3 weeks ago


Jackson, Mississippi, United States Smartech Full time

The estimated salary for this position is $45,000 - $65,000 per year.

Company Overview

SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair.

About the Job

This role operates in a highly-directed environment, performing assignments that range from repair activities to non-troubleshooting duties.

Key Responsibilities
  • Operate in a highly directed workforce environment to handle NBD, DTS calls, installs, and services for PCs, peripherals, and electronic equipment.
  • Take service calls and perform incident-specific activities as directed by Help Desk, Service Desk, or script.
  • Perform routine installs, moves, adds, and changes as part of a directed team.
  • Run scripted image loading, unit diagnostics, and replaceable unit swapping.
  • Run basic diagnostics and perform basic module replacement on PCs, servers, and peripherals.
Required Skills and Qualifications
  • General knowledge of desktop hardware (specifically motherboards) and software, including basic knowledge of Microsoft applications.
  • Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures.
  • Ability to resolve basic/non-complex problems as directed.
  • Local residence within 25 miles of the city/service area.
  • Unrestricted work authorization.
  • Valid driver's license.
  • Reliable transportation.
  • Smartphone.

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