Texas Works Advisor I
2 days ago
Health and Human Services Commission Job Description
**Job Summary:**
We are seeking a highly motivated and compassionate individual to join our team as a Texas Works Advisor I (TWA I) / Medical Eligibility Specialist I (MES I) / Hospital Base Worker I. As a member of our team, you will play a critical role in assisting vulnerable citizens of Texas in need of food, medical care, cash assistance, and other social services.
**Key Responsibilities:**
* Interview applicants and recipients to determine financial eligibility for public assistance
* Evaluate data from various electronic sources to enter information into a computer-based eligibility system
* Compute and authorize benefits based on eligibility determination
* Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes
**Requirements:**
* One (1) year of customer service experience
* Ability to use fact-finding techniques to obtain, relate, and evaluate information
* Read, understand, apply, and explain detailed regulations and policies
* Perform basic arithmetic and manage time efficiently
* Establish and maintain effective work relationships with others
**What We Offer:**
* Comprehensive compensation package
* Annual starting salary: $36,901.20
* Employer-paid health benefits
* Vacation leave accrued annually
* Sick leave accrued annually
**How to Apply:**
Please visit the Texas Health and Human Services Career Portal to apply directly through an Internet Explorer browser.
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